Call Center Operator
You will: Be the first point of contact for our clients, answering calls and registering claims; Guide customers by providing all the necessary information for their claims to be solved smoothly; Advise clients and support them in choosing the right insurance products; Collaborate with the support team to handle special cases and keep track of your daily work in our internal systems
VEZI DETALIIData Entry, Validation and Processing Operator
You will: Check insurance policies for compliance with underwriting rules and enter the data into the IT system; Perform checks and make the necessary corrections in the system; Comply with the minimum productivity and efficiency standards; Report periodically on the activity carried out to the coordinator; Draft and send correction letters for policies issued with errors, track responses and related addenda, and update the system accordingly
VEZI DETALII