Call Center Operator
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The time for change is now! Join us!
As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. The SEE region, namely Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, Romania and Serbia, is the 3rd largest group of companies in UNIQA Customer & Markets International business with a GWP of close Q4 2024 GWP was EUR 474,4 million and about 2,200 employees. With a total market of over 2,5 million customers, SEE countries represent great potential for growth and development through enhanced regional cooperation, data driven and customer centric approach and innovation. Thanks to the agile way of working, the synergies between the teams, and our diversity, UNIQA is a unique organization with one team voice, one strategy and one culture.
You will
- Be the first point of contact for our clients, answering calls and registering claims
- Guide customers by providing all the necessary information for their claims to be solved smoothly
- Advise clients and support them in choosing the right insurance products
- Collaborate with the support team to handle special cases and keep track of your daily work in our internal systems
You can expect
- A supportive and friendly corporate culture
- Opportunities for learning, career development, and personal growth
- An excellent team, full of enthusiasm, eager for positive change and innovation
- Modern standards of work
- A challenging and dynamic role
You have
- University degree (in progress or completed)
- Intermediate level of English
- Knowledge of Microsoft Office
- Strong communication and presentation skills
- Results-oriented mindset
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At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity. |